Setting Up

Custom Tracking Domain

3min

A custom tracking domain allows Weberlo to track users using a first-party cookie linked to your domain instead of relying on a third-party cookie. This improves compatibility with browsers that restrict third-party cookies and ensures seamless tracking.

Why Use a Custom Tracking Domain?

  • Bypass Browser Restrictions – Many modern browsers block third-party cookies by default. Using a first-party tracking domain ensures your tracking remains intact.
  • Better Data Reliability – Reduce the risk of data loss due to browser limitations on third-party cookies.
  • Improved Compliance – Align with privacy regulations that favor first-party tracking methods.

How to Set Up a Custom Tracking Domain

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Custom tracking domains are only available in the Business or Enterprise Plan. Follow these steps to configure a custom tracking domain in Weberlo:

  • Navigate to the Custom Domain section under Setup.
  • Enter your custom tracking domain (track.yourwebsite.com).
  • Send an email to [email protected] to request final activation.
  • The Weberlo team will verify the setup and enable first-party tracking for your domain.

Troubleshooting Common Issues

  • DNS Changes Not Propagating? It may take up to 24 hours for DNS changes to take effect.
  • Incorrect CNAME Configuration? Double-check that the subdomain correctly points to tracking.weberlo.com.
  • Verification Failed? Ensure your domain is active and properly configured in Weberlo before reaching out to support.



Updated 08 Feb 2025
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