---
title: Custom Tracking Domain
slug: custom-tracking-domain
docTags: 
createdAt: 2025-02-08T10:03:38.116Z
---

A **custom tracking domain** allows Weberlo to track users using a **first-party cookie** linked to your domain instead of relying on a third-party cookie. This improves compatibility with browsers that restrict third-party cookies and ensures seamless tracking.

### Why Use a Custom Tracking Domain?

- **Bypass Browser Restrictions** – Many modern browsers block third-party cookies by default. Using a first-party tracking domain ensures your tracking remains intact.
- **Better Data Reliability** – Reduce the risk of data loss due to browser limitations on third-party cookies.
- **Improved Compliance** – Align with privacy regulations that favor first-party tracking methods.

### How to Set Up a Custom Tracking Domain

![](https://api.archbee.com/api/optimize/S2Da3xCwaNzg0SGdyXKWw/D6V45YuRpDBDoXSrUTqDi_image.png)

Custom tracking domains are only available in the **Business or Enterprise Plan**. Follow these steps to configure a custom tracking domain in Weberlo:

- Navigate to the **Custom Domain** section under **Setup**.
- Enter your custom tracking domain (track.yourwebsite.com).
- Send an email to [support@weberlo.com](#) to request final activation.
- The Weberlo team will verify the setup and enable first-party tracking for your domain.

### Troubleshooting Common Issues

- **DNS Changes Not Propagating?** It may take up to 24 hours for DNS changes to take effect.
- **Incorrect CNAME Configuration?** Double-check that the subdomain correctly points to tracking.weberlo.com.
- **Verification Failed?** Ensure your domain is active and properly configured in Weberlo before reaching out to support.